Placing Orders

After submitting your order, you will receive a confirmation email so you can verify your order. Online orders typically ship within one to two days from when you submit the order. Jewelry Designer Manager™ comes with a 30-day money back guarantee. See Return Policy below.

Ordering Methods:

Phone: Call 858-679-3240. Our office hours are Monday - Friday, 9 AM to 5 PM PST.
E-Mail: Send your order to sales@jewelrydesignermanager.com.
Mail: Please be sure to include correct payment and your daytime phone number in case we have any questions. Our Mailing Address is:

Bejeweled Software Company
PO Box 430
Poway, CA 92074
USA

Shipping Information

Bejeweled Software Company ships via USPS Priority Mail.

Payment Methods We accept MasterCard,VISA and American Express via web site. Money orders and personal checks may be mailed to Bejeweled Software Company.

Return Policy Jewelry Designer Manager™ comes with a 30-day money back guarantee. This gives you time to test the product to see if it meets your needs. If it doesn't, you may return it within 30 days in saleable condition with original packaging and copy of your sales receipt for a refund of the purchase price. Please call for an RMA before returning items to us. All returns are subject to a 15% restocking/handling fee. Shipping charges are not refundable. No returns are accepted after the 30-day period. We will exchange damaged materials.

The purchaser is responsible for any shipping charges incurred in returning the product to Bejeweled Software Company. Returned merchandise should be shipped using some traceable method such as UPS or FedEx.

Return Procedure We require RMA (Return Merchandise Authorization) numbers for items being returned to us. You MUST call us at 858-679-3240 to obtain an RMA number. Your assigned RMA number must be clearly visible on the outside of the box. Any returns received without an RMA number will not be accepted. We credit returned products within 48 hours of receiving the package.

If you have a problem with an order you have received from us, please call our customer service at 858-679-3240 for assistance. International customers can e-mail us at sales@jewelrydesignermanager.com.